Protection of Personal Information Act (POPIA) Compliance
QR Genie respects your privacy and processes personal information in accordance with POPIA.
1. Introduction
QR Genie respects your privacy and processes personal information in accordance with the Protection of Personal Information Act (POPIA).
2. Information We Collect
Name & Email
Phone Number
Billing Info
IP Address
Device Data
Scan Analytics
Uploaded Files
3. How We Use Information
- Provide QR code services
- Process payments
- Improve platform functionality
- Provide customer support
- Comply with legal obligations
4. QR Scan Data
- Scan time and date
- Device type
- General location (city/country level)
- Browser type
Important: We do not collect personal identity data of scanners unless explicitly configured.
5. Lawful Processing
We process personal information based on:
- Consent
- Contractual necessity
- Legitimate business interests
- Legal compliance
6. Data Sharing
We do not sell personal information.
We may share data with payment processors, hosting providers, and legal authorities if required.
7. Data Security
We implement technical and organisational measures to protect personal information against unauthorized access, loss, or misuse.
8. Data Retention
Personal data is retained only as long as necessary for service delivery or legal compliance.
9. Your Rights (POPIA)
- Access your personal data
- Request correction
- Request deletion
- Object to processing
- Lodge a complaint with the Information Regulator
10. Cookies
QR Genie uses cookies to improve user experience and analyze website traffic.
Privacy-Related Inquiries
For questions about how we handle your personal information or to exercise your POPIA rights:
QR Genie is a product of Host Genie